Website Privacy Policy

This policy explains what information we collect when you use this website, how we use it, and the choices you have. It covers this website only. Health information you share as a patient is protected separately under our Notice of Privacy Practices.

Information we collect

Information you provide. When you submit a form — for example a contact request or newsletter signup — we collect what you enter, such as your name, email, phone number, and message.

Information collected automatically. Like most websites, we receive basic technical data such as IP address, browser and device type, pages viewed, and referring links. We use cookies and similar technologies, including analytics, to understand how the site is used and to improve it.

How we use information

We use this information to respond to your requests, provide and improve our services and website, send communications you've asked for, measure advertising performance, and protect the site against spam and abuse.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — such as website hosting, analytics, appointment scheduling, payment processing, and our customer-communication platform — under obligations to protect it; and when required by law or to protect our rights and the safety of others.

Text messages and email

If you opt in to text or email updates, we will send the type of messages you agreed to. Message frequency varies and message and data rates may apply. Reply STOP to any text to opt out, or use the unsubscribe link in our emails.

Third-party links and tools

Online booking, the patient portal, bill payment, translation, and embedded maps or videos are operated by third parties. When you use them, their privacy policies apply. We encourage you to review those policies.

Security and retention

We use reasonable administrative and technical safeguards to protect the information collected through this site, and we keep it only as long as needed for the purposes described here. No method of transmission or storage is completely secure.

Children

This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information online from children under 13.

Your choices and contact

You may request access to, correction of, or deletion of the personal information you submitted through this site by contacting us at info@daystarurgentcare.com or (513) 429-3289. If we update this policy, we will post the new version here with a new effective date.

Effective date: June 10, 2026

Looking for how we protect your medical information? See our Notice of Privacy Practices.